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Refund Policy

Overview

At AcademiaWriting.com, we prioritize the safety of your money and have implemented a refund system for added comfort when placing an order. Our money-back guarantee allows for refunds at any stage of the order process. The refund policy is clear and transparent, ensuring that we are always on your side and ready to assist in case of any issues.

Refund requests are evaluated individually and may take up to three business days for processing. The most common reason for refund requests is late submission beyond the specified deadline. We apologize for any inconvenience caused by delayed orders. Please note that these types of delays can occur for various reasons:

  •   The writer requested further information in order to complete the order to the required standards but client's response was received late.
  •  The editor has provided feedback for necessary revisions to enhance the overall quality of the order.
  •  Unfortunately, the writer has encountered an unexpected and unavoidable personal situation (such as a medical emergency) that has impacted their ability to meet the deadline.
Claim due to Sub standard Writing

In the event that you are not satisfied with the quality of the content provided, we ask that you first submit a formal request for revisions. Our writer will be happy to make any necessary revisions to ensure that the document meets the original order specifications. If, after utilizing the revision option, you wish to request a refund, please refer to the instructions outlined below. Quality-related refund requests are evaluated on an individual basis.

Cancellation of Orders

In the event that you wish to cancel an order, a written request must be submitted within one hour of payment. The request can be made through various support channels, including email, live chat, SMS, or the order messaging system. We are unable to accept cancellations after one hour of payment, as the writer has likely already begun work and must be fairly compensated for their time.

Frequently Asked Questions for Refunds

When can I expect to receive my refund?

How can I cancel my order?

To initiate a cancellation of an order, kindly reach out to our support team through phone or Live Chat as soon as possible.

  •   If the order is cancelled prior to the assignment of a writer, a full refund (100%) of your payment will be issued.
  •   If approximately half of the time has passed, up to 50% of the amount will be refunded , as long as the order status has been checked with the writer and has not been completed. If the work has already been completed by the writer, a refund request will not be honored.

What is the process for getting a refund if I accidentally paid for the same order twice?

I mistakenly submitted two identical orders.

My paper revision was delayed.

Order with progressive delivery option

Under what circumstances can I not request a refund or when will a refund not be applicable?

Copies of sources used

Requesting a Refund

Refund requests must be made within 14 days of the order being submitted to you. To request a refund, please send an email to [email protected] with the following information:

  •   Order number
  •   Your name and email address
  •   The reason for requesting the refund

Our refund department is available Monday through Saturday from 9:00 AM to 6:00 PM PST and the process may take up to three business days. Please note that the refund may take 7-10 business days to reflect in your bank account, as per the limitation of financial institutions and not the company.

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Average Score
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